A recent profile on NPR talks about the myriad ways in which UPS drivers are monitored in a way reminiscent of Frederick Winslow Taylor's Time and Motion Studies, and the benefits that this has for the organisation. Is this Workforce Analytics as Neo-Taylorism? What are the implications, and does the future of work look like a UPS truck?
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In 1972, Bhutan decided to change their primary measure of progress from Gross Domestic Product to Gross National Happiness. This post contains 5 lessons for Strategy development and Metrics from Gross National Happiness.